ITIL stands for Information Technology Infrastructure Library and is a framework for IT Service Management (ITSM) of enterprise IT.
ITIL Foundation is an entry-level certification, and offers participants an overview of the key elements, concepts and terminology used in the ITIL® service life cycle. Participants will also learn the crucial links between life cycle stages, the processes used and gain a clear understanding of their contribution to service management practices.
This ITIL Foundation course is ideal for business managers, business process owners, team leaders, service designers, IT architects, CTOs, CIOs, IT professionals who require fundamental understanding of the ITIL framework, and professionals working in an organization that as adopted ITIL.
The ITIL foundation CLASSROOM Training is a 3 days weekends session from 12 noon – 6 pm (2 Saturdays and 1 Sunday)
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